So how is Micro Focus performing against the competition in Account Management? Read More...
Micro Focus is Leader in the Installation Experience
According to Customers, how do we measure how we perform at Installation compared with our Competitors?
Micro Focus uses double-blind competitive benchmarking in order to gauge how well we are doing against the competition. This strategy means we can understand how we are performing with a high degree of statistical accuracy using a highly repeatable and scientific method. There are a number of customer lifecycle touchpoints and brand image attributes that are tracked, and ‘Installation’ is one of them. Installation is defined as ‘Your experience with making the product/service operational.’